PRIVACY POLICY CONTRACT

This document contains important information on the ways this website collects, uses, discloses, and manages the data of its visitors and customers. When you access this website, you consent to the terms listed below.

TYPE OF INFORMATION COLLECTED

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW INFORMATION IS COLLECTED

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

PURPOSE OF COLLECTING INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

HOW WE STORE, USE, SHARE, AND DISCLOSE INFORMATION

ur company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COMMUNICATION WITH SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

COOKIES AND OTHER TRACKING TOOLS

Cookies are small pieces of data stored on a site visitor's browser. They are used to keep track of the settings users have selected and actions they have taken on this site. This website uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members (users who registered to this site).
To monitor and analyze the performance, operation and effectiveness of this platform.
To ensure this platform is secure and safe to use.

The list below details which cookies are on this website in the following format (COOKIE NAME-PURPOSE-DURATION-TYPE):

XSRF-TOKEN- Used for security reasons- Session- Essential
hs- Used for security reasons- Session- Essential
svSession- Used in connection with user login- Session- Essential
SSR-caching- Used to indicate the system from which the site was rendered- 1 minute- Essential
_wixCIDX- Used for system monitoring/debugging- 3 months- Essential
_wix_browser_sess- Used for system monitoring/debugging- session- Essential
consent-policy- Used for cookie banner parameters- 12 months- Essential
smSession- Used to identify logged in site members- Session- Essential
TS*- Used for security and anti-fraud reasons- Session- Essential
bSession- Used for system effectiveness measurement- 30 minutes- Essential
fedops.logger.sessionId- Used for stability/effectiveness measurement- 12 months- Essential
wixLanguage- Used on multilingual websites to save user language preference- 12 months- Functional

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

HOW VISITORS CAN WITHDRAW CONSENT

If you don’t want us to process your data anymore, please contact us at hello@queenravenden.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@queenravenden.com .

PRIVACY POLICY CONTRACT

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